Our Peace of Mind Blueprint
What Sets Us Apart
We have designed our service with the essential goal to provide our incredible clients with peace of mind. We fulfill this promise by following our unique Hearts at Home Peace of Mind Blueprint.
Professionalism
Hearts at Home is a professional pet care company. Our clients know that they are entrusting their pet family and homes to a well-established, experienced, qualified, insured and bonded business. Our office is available to assist our clients and speak with those who are interested in a care plan for their own pets! We are members of the National Association of Professional Pet Sitters and The Pet Professional Guild.
Professionalism
Reasonable
&
Competitive Rates
We understand that owning and taking care of a pet is a considerable investment. Although, premium professional pet care in your home is sometimes slightly higher priced, we strive to keep our pet care services affordable and competitive.
Reasonable & Competitive Rates
Customized Services
Each household has distinctive needs for their home and pet family! To better serve our clients, we offer specialized services that can be tailored to accommodate your pet care needs. Prior to our Registration Meeting, an estimated cost of services will be provided.
Customized Services
First Rate Team
We only employ people that have a heart for animals and are dedicated to providing professional care! Our Pet Care Specialists have practical experience in caring for pets and are fully committed to Hearts at Home! Learn more about our amazing team and read the Hearts at Home Code of Ethics.
First Rate Team
Safety
For the safety of our clients, each of our Pet Care Specialists undergo an extensive interview process, thorough background check and are bonded. Our team works together if an emergency were to arise while a pet is in our care. We only walk dogs together that live in the same household. Our vehicles are free of advertising to not alert unscrupulous people of your absence.
Safety
Technology
&
Convenience
To ensure our business runs smoothly and the pets in our care are accounted for, we utilize a high-tech scheduling and database system. Our personalized and secure client portal provides convenience to schedule pet care, view service calendar, update pet, home, and billing information. All data and communication is encrypted and backed up daily.
Technology & Convenience
Follow-Up
&
Feedback
To best serve our clients, it is essential that we receive feedback about the quality of service experienced.
We appreciate hearing what our clients love about our service and to make suggestions on how better to serve them in the future.
Follow-Up & Feedback
Experience
&
Educational Development
Our pet care experience and knowledge of pet behavior allow us to better understand the needs of a pet, how to best interact with them, and keep them safe. Hearts at Home strongly believes in continuous education in regard to all aspects of pet care and behavior. Our team is certified in Pet CPR & First Aid, educated through FearFree® and FetchFind, equipped and prepared for emergencies that may arise.
Experience & Educational Development
Unsurpassed Personal Service with
Outstanding Communication
We strive to provide our clients with a phenomenal pet care experience! We achieve this by delivering meticulous pet care an
outstanding customer service. We understand the value of open communication; our sitters send detailed visit updates with photos after each visit. These updates can be accessed in our online system for viewing ease.
Unsurpassed Personal Service with Outstanding Communication
Genuine Love
for Animals
Hearts at Home Pet Sitting was founded based on the lifelong passion Caméa has for animals, which is the core of our success! Our team makes it a priority to provide the pets in our care with the highest level of attention along with an abundance of affection.