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Hearts at Home Code of Ethics 

As a Pet Care Specialist with Hearts at Home, I pledge...

  • Treat every pet entrusted in my care as if it were my own by providing compassionate and loving care.

  • Always provide the highest quality pet care and customer service.

  • Be trustworthy and honest by fulfilling my duties as requested by Hearts at Home Pet Sitting clients.

  • Respect and protect my client’s home and property.

  • Always observe client confidentiality.

  • Have open and timely communication with Hearts at Home Pet Sitting clients and management. 

  • Respond promptly, respectfully and clearly in all forms of communication.

  • Be on time pet care assignments as requested by Hearts at Home clients.

  • Act with professionalism and respect the instructions of Hearts at Home Pet Sitting and Hearts at Home Pet Sitting’s clients.

  • Be helpful and cooperative with my fellow pet care specialists.

  • To expand my knowledge and understanding of pet care and behavior through continued education.

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