Hearts at Home Code of Ethics
As a Pet Care Specialist with Hearts at Home, I pledge...
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Treat every pet entrusted in my care as if it were my own by providing compassionate and loving care.
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Always provide the highest quality pet care and customer service.
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Be trustworthy and honest by fulfilling my duties as requested by Hearts at Home Pet Sitting clients.
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Respect and protect my client’s home and property.
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Always observe client confidentiality.
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Have open and timely communication with Hearts at Home Pet Sitting clients and management.
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Respond promptly, respectfully and clearly in all forms of communication.
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Be on time pet care assignments as requested by Hearts at Home clients.
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Act with professionalism and respect the instructions of Hearts at Home Pet Sitting and Hearts at Home Pet Sitting’s clients.
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Be helpful and cooperative with my fellow pet care specialists.
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To expand my knowledge and understanding of pet care and behavior through continued education.